United Airlines pauses cargo-hold family pet transport after bad moves
New York City, March 20 (Reuters) – United Airlines is stopping the shipment of family pets in aircraft freight holds while it studies improvements, the provider stated on Tuesday, after the death of a puppy and errors in managing other canines last week sparked negative promotion.
“We are performing an extensive and systematic review of our program for family pets that travel in the cargo compartment to make improvements that will guarantee the finest possible experience for our clients and their family pets,” United said in a statement.United did not give
a date when it would resume the PetSafe transportation program, but the carrier stated it expects to finish its review by May 1. The relocation does not impact travel for pets flying in-cabin. United’s decision follows incidents last week where canines were erroneously sent out to incorrect destinations.A German Shepherd that was meant to get here at Kansas City International Airport was rather delivered to
Tokyo, Japan. A Japan-bound Great Dane arrived rather at the Missouri airport. The 2 pet dogs were later returned home.On Thursday, a United flight bring 33 guests from Newark, New Jersey to St. Louis was diverted to Akron, Ohio, after the airline realized
that a family pet had been mistakenly packed onto the wrong flight.These occurrences followed a Monday public relations nightmare where a French bulldog puppy died after a United flight attendant bought the owner to put the dog
‘s bring case in overhead storage throughout the 3-1/2 hour flight.United revealed it would begin next month releasing brilliantly colored bag tags for pets to assist flight attendants more easily recognize the animals.(Reporting by Alana Wise; Modifying by Cynthia Osterman)Sorry we are not
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