Ambulance Trust discusses position on patient transportation

Roger Whitting was released from Wrexham Maelor Hospital the day after being hurried into the accident and emergency situation department amidst fears he had suffered a stroke.

Issues occurred because Mr Whitting, 61, remained in health center in Wales, however lives throughout the border in England and has an English GP.

It took till the Tuesday for the matter to be solved and for Mr Whitting to get house.

Welsh Ambulance Service Trust has now released a statement stating that it is not commissioned by the Betsi Cadwalladr University Health Board to provide discharge services from Wrexham on a Sunday.

It also states it was for Mr Whitting’s house health group to make the plans.

“The client is a Shropshire resident and is signed up with an English GP,” the declaration says.

“Shropshire Scientific Commissioning Group is accountable for commissioning Mr Whitting’s Transport.

“Shropshire CCG were unable accommodate the request in a timely manner so BCUHB commissioned WAST to carry out the journey.”

Shropshire CCG states it has taken steps to make sure Wrexham Maelor Hospital was reminded of the process for non-emergency client transportation needs for Shropshire patients.

Dr Julie Davies, director of efficiency and delivery at Shropshire CCG, stated: “We are sorry that this patient experienced a hold-up in getting house from hospital as Shropshire CCG has arrangements in location for this kind of non-emergency patient transport service.

“Wrexham Maelor Health center must have gotten in touch with the Welsh Ambulance Service to collect the patient and after that it would have just been a case that the CCG would be charged for the journey and would pay the associated costs.

“If the Welsh Ambulance Service were not able to take the patient home, then Wrexham Maelor Hospital should have called Falck, which is the non-emergency client transport provider for Shropshire patients.”

Mr Whitting said that the English Welsh border must not function as a barrier for health. He has lots of praise for the care he received from ambulance personnel and personnel at the healthcare facility.

Source

http://shropshirestar.com/news/local-hubs/oswestry/2018/05/31/ambulance-trust-explains-position-on-patient-transport/

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