Transport Focus: tickets cost trains that will not run

A query has been launched into the sale of train tickets after a guard dog cautioned that passengers may have been 'misguided' over festive travel.Transport Secretary Chris Grayling ordered an'instant investigation 'after Transportation Focus discovered guests might buy tickets for services that will not run due to Network Rail's engineering work.Analysis by the traveler group revealed more than 2,600 omissions or errors associating with trains or replacement buses on journey planners.Transport Secretary Chris Grayling purchased an'instant examination'after Transport Focus discovered guests might purchase tickets for services that will not run due to Network Rail's engineering work It also discovered that six rail firms had actually cannot offer a full range of advance purchase tickets 12 weeks before Christmas when timetables must have been

launched, implying some passengers might be pushed into purchasing more expensive tickets.Mr Grayling said:'It would be completely undesirable if any guest needs to pay walk-up fares this Christmas since advance tickets were not readily available.'I expect passengers to be used the highest standards of customer service and have bought an immediate investigation into this report.'< div data-track-module=am-related_carousel ^ related_carousel data-track-selector =". rotator-panels a: not([ class *=external] "data-track-pos=static > Britain's rail travelers pay 50%more for single train ...'If I was late constantly and requested for a 3.4%pay increase I 'd ... TheTransport Secretary urged Network Rail and train companies to'work more closely together to reduce disruption for passengers and ensure this problem does not occur again'. Planswere revealed last month to bring the operation of tracks and trains better together in

a bid to enhance reliability.By October 13, 11 weeks prior to Christmas, appointments for the Christmas week had still not opened on Great Western, London Midland, South Western Railway and Southern, the Transport Focus report found.Only 15%of services were open for reservation on Greater Anglia and 25% on Virgin Trains.Transport Focus said: 'Being required to change plans can be very discouraging and types a sense of distrust in the train.' It also raises consumer rights issues: were travelers misled into buying something they would not otherwise have bought? Did they pay more than

they had to?'The Transport Secretary urged Network Rail and train companies to'work

more carefully together to reduce interruption for passengers and guarantee this problem does not occur once again'In a letter to Transfer Focus, Paul Plummer, primary executive of industry group the Rail Delivery Group, stated:'We plainly all concur this is very important. 'He stated all members would'establish a strategy and get back to you more completely prior to Christmas '. The report's findings come following the recent announcement that balance ticket prices are set to rise by 3.4%in the brand-new year.Shadow rail minister Rachael Maskell said:'Not just will guests suffer the steepest fare walking in five years in January, they are also being tricked into purchasing tickets for non-existent services over Christmas.'

Source

http://www.dailymail.co.uk/news/article-5173431/People-buy-tickets-trains-dont-run-Xmas.html

source http://taxi.nearme.host/transport-focus-tickets-cost-trains-that-will-not-run/